This course enables participants to lead an audit team and audit an organisation’s Quality Management System (QMS) in line with the requirements of ISO 9001:2015
The course is designed not only to help participants perform effective, value-adding quality audits, but also to deepen their understanding of QMS design and implementation.
In particular, it helps participants build confidence in addressing key areas such as risk-based thinking, managing internal and external issues, customer satisfaction, continual improvement, and process management.
It also explains how these elements can be embedded within an organisation’s QMS to drive consistent performance and long-term success.