CASE STUDY : NOTIFY & SIEMENS MOBILITY
As a leader in transport solutions, Siemens Mobility shapes connected mobility. They are constantly developing new, intelligent mobility solutions that increase availability of infrastructure, optimise throughput and improve passenger experience.
“The introduction of the Notify tool has provided Siemens Mobility the opportunity to fully understand EHSQ performance in real time. The tools’ ability to engage staff at every level has resulted in a positive reporting culture of not only incidents but also positive behaviours and acts. Notify after sales care and support has been second to none.”
Colin Cox, Head of HSEQ Management Systems and Assurance – Mobility
Client case study from Colin Cox, Siemens Mobility
What challenges were you faced with?
Within Siemens Mobility Limited, several legacy event reporting and audit systems existed. The desire was for a single system that could cater for all requirements, with an added criterion around ensuring it was fully accessible on smart devices to suit the varied working environments of our employees so they are able to add, view and receive feedback on events in real time.
How did you get started with Notify?
Notify was known to the business and a trial was instigated to establish its ability to deliver the required criteria.
Why did you choose Notify over other solutions?
The need to have flexibility, scalability and configurability within the system to deliver the key requirements was an essential element in working with Notify to deliver an operational system in a short timeframe. The ability to engage with Notify and their development team was fundamental in the swift delivery and implementation of the new system. After sales care and support has been second to none.
How did Notify help you deal with your challenges?
Interaction with account managers and service support have been exceptional and it is this personal relationship feel which has enabled the ability to shape and deliver our initial and subsequent requitements. This is also coupled with a Notify supported user group (NPAC) allowing clients to suggest, discuss and vote on future direction and shape of system enhancements and quarterly upgrades.
What are the key benefits that Notify has delivered to Siemens Mobility?
The ability for managers to evaluate and investigate their own departments EHSQ event reporting and audit performance via a configurable user profile has been invaluable. This frees up EHSQ advisors to focus on delivering other value add projects but also allow them to monitor, assist and support management in their EHSQ journey. From a business perspective we can now see across all BU’s and compare ‘apples with apples’ and begin a journey of focused interventions and campaigns based on solid and consistent data. Senior management visibility of performance is now readily available via the web interface and extended dashboards – and now crucially based in real-time.
Notify & Siemens : A Collaborative Approach
Below are examples of how Notify and Siemens have worked together to create a customised version of our Incident Management app, and configurable, filterable dashboards to harness the power of the data collected via the Notify platform.
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Capture real time incidents and events as they happen: Notify’s Incident Reporting Mobile App has empowered Siemens employees, contractors, and visitors on site to capture and report incidents in seconds. Siemens are also using the app to encourage best practice for capturing positive behaviours or where quality has been demonstrated in health and safety best practice.
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Customisable Incidents to meet the needs of Siemens: Incident capture and investigation forms that are customisable to meet the needs of any sector or the way your business works. Questions and drop-down pick lists are fully customisable, to ensure incidents are captured accurately and stored securely.
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Insightful business analytics, informing key business decisions: Our range of Dashboards from Incident Reporting, Accident Frequency Rates, and Actions & Audit Tracker help Siemens keep their finger on the pulse of how their business is performing.
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Tag it and add evidence for increased accuracy: Incident Reporters can quickly tag where the event occurred, leveraging your mobile’s GPS to find the location. Notify’s smart, simple technology captures what happened, where it occurred with photo evidence – then you simply confirm to submit.
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Flexible and customisable Audit templates: Whether it’s a weekly walk-through inspection of First Aid equipment, checklists for working at height or conducting an Asbestos Audit, Notify’s powerful Form Template Manager has assisted Siemens in building customised templates for their business.
Check the performance of your Form Templates with Scoring: You can also apply your own bespoke preferences such as logo alignment, theme colours to match your business brand and configuring scoring settings to clearly identify how the business areas are performing against specific audits.
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Conducting Audits, Inspections and more on the move: With out-of-office working and remote sites across the UK, Notify’s Audits & Inspections mobile app has empowered Siemens staff to utilise their mobile phone or tablet device to conduct compliance audits and daily walk-through office assessments on the go.
