At City Plumbing Supplies, protecting colleagues and customers across a fast-moving, nationwide operation is a top priority.
In this video, hear how the team harnessed Notify’s intuitive software to transform safety engagement, visibility, and decision-making across hundreds of sites in the UK.
By partnering with Notify Technology, City Plumbing Supplies developed a tailored, mobile-friendly safety platform that empowered colleagues across the business to report incidents, hazards, and near misses quickly and easily, giving leaders real-time visibility without sending safety managers out to every location.
Since rolling out the system more broadly, City Plumbing Supplies has seen clear, measurable improvements in key safety areas.
Using the platform’s data and dashboards, the company achieved a 75% reduction in manual handling incidents over the past year and a 25% reduction in vehicle accidents over 18 months – outcomes that have also contributed to lower insurance premiums.
Beyond safety metrics, the system’s adoption has grown across multiple departments, with operators and stakeholders confidently using Notify every day. This wider use has helped City Plumbing Supplies make more strategic, evidence-based decisions and strengthen its safety culture overall.