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Safety software for the leisure & entertainment industry

Report incidents involving staff, guests, and contractors, run safety checks across every venue and event, and keep the evidence in one place - from a stadium concourse to a swimming pool to a festival field.

Built for the health and safety managers and directors accountable for safety across venues, attractions, and events.

Balcony, seats and ornate ceiling in theater auditorium
Royal Albert logo
Alexandra palace logo
Chester Race Company Logo
ZSL London zoo logo
EFL Logo

Health and safety software for the leisure industry helps venue and event operators report incidents involving staff, guests, and contractors, complete safety inspections across multiple sites, and manage risk assessments – giving multi-venue operators a single record of safety activity and performance.

Why is safety software important in leisure and entertainment?

Across most industries, the person hurt at work is usually someone who works there. In leisure and entertainment, often they are not. Your incident log fills up with visitors, spectators, and members of the public – people who have had no induction, read no risk assessment, and are frequently distracted or in a crowd.

Across Great Britain, 92 members of the public died in work-related incidents in 2024/25, and the large majority of those deaths occurred in the services sector. Non-fatal harm follows the same pattern.

Notify was built to record all of it – staff, guest, and contractor incidents in the same system, with the inspections and risk assessments that sit behind them.

Incident reporting at a sports venue

How do you report incidents across venues and events?

Anyone can report an incident at the point it happens through Notify’s Incident Management Software. A hazard, near miss, accident, observation, or injury can be logged on a mobile or tablet, without the need for a login. This covers permanent staff, casual and seasonal team members, stewards, contractors, and even guests.

The report captures what an investigation needs – what happened, where, who was involved, what was done, and who administered first aid – with photographs and witness details attached while the detail is still fresh.

How do you run safety checks across venues and events?

Venues run on repeating checks – pre-opening walkarounds, plant and water systems, fire routes and exits, play equipment, housekeeping. Events run on a lifecycle – build-up, live, breakdown. Each with its own risks and its own set of people on site.

Notify’s Audit Management Software handles both as scheduled tasks which can be completed on a phone or tablet on site, with reminders before they are due and findings raised as corrective actions with an owner and a date. Because completion is recorded, you can see which checks were done before doors opened rather than relying on memory or trust.

Fire check on tablet
Business partners

How do you manage risk assessments across venues and events?

From a central template library, so a new event or a new site starts from your standard rather than from a blank page. Notify’s Risk Assessment Software allows assessments to be completed where the work happens, with digital signatures captured from employees, casual staff, contractors, and suppliers as evidence they were briefed, and mandatory controls locked so they cannot be edited locally.

The hazards this needs to cover are broader than in most sectors – crowd movement and queue management, temporary structures and staging, rigging and work at height, manual handling of kegs and equipment, slips on wet floors and around bars, noise at music events, lone working at opening and closing, and aggression towards front-of-house staff.

How do multi-venue operators keep standards consistent?

By measuring the same things in the same way everywhere. Gyms, cinemas, attractions, and hospitality groups face a common problem – head office sets a standard, each site interprets it, and nobody finds out which sites drifted until something happens at one of them.

One template library with standardised checks makes sites comparable. You can see completion rates and repeat findings venue by venue, and spot the site that has stopped doing certain checks.

Safety audit theatre
Safety compliance

How do you evidence safety performance to outside bodies?

By keeping the evidence in a form you can filter rather than reassemble. A Safety Advisory Group, a licensing authority, a governing body, a landlord, or an insurer may all ask for evidence, often at short notice and usually about a specific date or event.

Notify’s Safety Intelligence Dashboards hold incident, inspection, risk, and action data together, filterable by venue, by event, by date or by incident type – so a request about a particular event becomes a simple retrieval task. Alongside it sit the figures you track internally, for example, guest and staff incident rates, reporting volumes, inspection completion, and overdue actions.

How do you evidence compliance across venues and events?

Most of what a venue has to prove comes down to records with dates on them – that a check was done before opening, that a risk assessment was current, that a briefing happened, that an action was closed. Scattered across shift books, clipboards, and inboxes, those records are hard to produce on demand. Held in one system, they are easily available.

 

Martyn’s Law readiness

The Terrorism (Protection of Premises) Act 2025 – Martyn’s Law – brings in new public protection duties for qualifying premises and events, regulated by the Security Industry Authority. Duties commence in spring 2027, with the SIA’s final guidance expected in autumn 2026, so most venues are in the planning window now rather than the compliance one.

Premises with 200 to 799 people present at their busiest fall into the standard tier and will need to notify the SIA and put in place public protection procedures covering evacuation, invacuation, lockdown, and communication. Premises and qualifying events expecting 800 or more move into the enhanced tier, which adds public protection measures and a documented assessment of them.

Notify is not a counter-terrorism system and does not deliver Martyn’s Law compliance. What it does hold is a good deal of the evidence the regime will expect you to be able to produce – records of drills and exercises, staff briefings and who attended them, scheduled checks of exits and routes, incidents and near misses logged and investigated, and corrective actions closed out. If your procedures are sound but your record-keeping is paper-based, that is usually the gap worth closing first.

 

Safety certificates, licensing, and Safety Advisory Groups

Sports grounds with safety certificates, licensed premises, and event organisers all work to conditions that assume documented checks and a clear trail of who did what. Keeping inspection records, risk assessments, briefing signatures, and closed actions in one place means a certificate review or a Safety Advisory Group request is answered from your own records rather than reconstructed from several.

Venue safety software vs paper and spreadsheets

Here’s what changes when you move from paper-based, manual processes to Notify:

Safety taskPaper and spreadsheetsNotify
A guest injury during an eventNoted in the duty manager's log, written up laterLogged at the point of care with photos, witnesses and first aid detail
Seasonal or casual staff reportingRarely reported - no account, no trainingQR code, no login or licence needed
Pre-opening checksSigned clipboard, filed and rarely reviewedRecorded and visible before doors open
Event build and breakdown checksSet up from scratch each timeReusable assignments with reminders and owners
Contractor and supplier briefingsPaper sign-in sheetsDigital signatures against the assessment they relate to
Evidence for a claim eighteen months onDepends what was written down on the nightDated record with photographs and named witnesses
A Safety Advisory Group requestAssembled from several sourcesFiltered by venue, event or date
Consistency across venuesEach site interprets the standardOne template library, comparable completion by site

What our customers say

Chester Race Company Logo

"I’ve had lots of different feedback from staff across our Raceday teams, Restaurant Group and Horseradish Events and Catering which has all been extremely positive. Lots of staff who are self-proclaimed ‘technophobes’ saying they’re impressed with how easy the QR code was to use to find our reporting and auditing tools, and how simple the Notify systems are to use!"

Matthew Jones, Head of Health and Safety

Alexandra palace logo

"I’m really happy with Notify, it has allowed us to collect clear data and identify risks and trends within the organisation, to protect our visitors and staff as best we can. The app works well and is simple to use, which has helped us better implement the tool across the business, encouraging accountability at a management level too."

Graeme Timms, Head of Health and Safety

Manchester central logo

"The team working for Notify are amazing, relatively new software to our business and still in the development stages but despite this the team are always available and willing to listen to the users feedback before updating and rolling out new versions/updates."

Heather Fitsell, OSHE Manager

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Book a demo

Ready to reduce incidents, drive a positive safety culture and effectively manage your proactive and reactive safety approach? Book your free, no-obligation software demonstration to see how Notify can help your people be safer, healthier and more productive at work.

Incident Tracker Dashboard