Incident Management

Notify Incident Management enables users to record incidents, accidents and near misses in seconds via a mobile app and secure website, and manage through to resolution using our secure web portal. Our customisable system can be adapted to your organisation, and professional dashboard present data in a simple format that can be provided to your board. Using modern mobile technology, you can send notifications rewarding employees etc etc

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Travis Perkins Case Study

Travis Perkins Case Study

Travis Perkins Case Study

The Problem

Travis Perkins Group is a Blue Chip builders’ merchant and home improvement, retailer. The group operates 21 businesses in total – including Benchmarx, PrimaFlow and Wickes – with over 2,000 outlets across the UK and Ireland.

With responsibility for over 30,000 staff members running services that require particular attention to health and safety, Travis Perkins needed a more efficient, modern and scalable incident reporting system to replace both its existing off-the-shelf software product and the remaining elements of its reporting framework that were still paper-based.

Our Solution

Travis Perkins plc was looking for a solution to replace its incumbent software reporting and paper-based systems which were failing to meet the business’ diverse – and increasingly demanding – needs.

Their Health and Safety team consulted us on their needs and what Notify could offer, and we worked with them to show how customisable the platform is in order to meet the complex requirements of Travis Perkins plc. Because the Notify dashboard can be adapted to suit the business, without the need for add-ons at an extra cost, the TP team were able to tell us what data was important to them and have this visible as soon as the dashboard is opened.

Since Travis Perkins came on board with Notify, we’ve also worked closely with their team to develop our product roadmap, taking real-life insight from the business to make Notify even better, simpler and efficient, for the benefit of all of our clients.


The Results

Following a successful trial, Travis Perkins has now licensed and implemented Notify across the entire group and eliminated paper based reporting altogether. Notify has helped to minimise risk and ensure that Travis Perkins staff are as safe as possible whilst carrying out their work.

Benefits include:

A better reflection of reality through increased engagement

Since our Notify system was adopted there has been a 200% rise in the number of incidents and near misses reported, giving Travis Perkins a more accurate view of risk in the business.

Time saving

The original system was slow, unintuitive, and incidents could only be submitted via a corporate desktop PC. The Notify system allows users to submit incidents from any web-enabled device and via a smartphone app in under sixty seconds, with a time saving of 30%.

Fully scalable

As Notify is cloud based, it is future proof and can scale seamlessly in line with Travis Perkins’ businesses.

Well done for getting the new incident reporting system up and operational. It has been on the Travis Perkins list of things to do for over three years so for you and the team to deliver it in such a short time is brilliant – you should be really proud. Please pass on my personal thanks to all the team that have been involved.

Frank Elkins

Divisional Chief Executive Officer, Travis Perkins

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